Privacy policy

Last Updated: October 24, 2026

1. Introduction

Welcome to Colossal Prints. We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, placing an order, or contacting our business.

This Privacy Policy explains how Colossal Prints, based in Kuna, Idaho, United States, collects, uses, stores, and shares information through our website, www.colossalprints.com.

By using our website, you acknowledge the practices described in this policy.

2. Information We Collect

When you visit our website or purchase custom DTF transfers and DTF gang sheets, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Order details and purchase history

Payment Information

Payments may be processed through secure third-party payment providers. These providers handle payment details according to their own privacy and security practices.

Artwork & Uploaded Files

When ordering custom DTF products, you may upload artwork, logos, graphics, or other design files. We use these files to fulfill your printing orders and provide related customer support.

Technical Information

Our website and service providers may automatically collect technical information, including IP addresses, browser types, device information, website interactions, and cookie data.

3. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders for DTF transfers and gang sheets.

  • Communicate with customers about purchases, questions, and order updates.

  • Arrange shipping and delivery of purchased products.

  • Process payments and refunds through payment service providers.

  • Provide customer support and resolve order-related issues.

  • Improve website functionality and customer experience.

  • Prevent fraudulent transactions and protect our business.

  • Send marketing communications, where permitted by law and your communication preferences.

  • Comply with applicable legal obligations.

We use personal information for legitimate business purposes related to operating Colossal Prints.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website.

These technologies may support:

  • Shopping cart functionality

  • Website performance and security

  • Customer preferences

  • Website analytics

  • Advertising and marketing, where enabled

You can manage or disable certain cookies through your browser settings. Some website features may not function properly if essential cookies are disabled.

Where required by law, we will seek appropriate consent before using nonessential cookies or tracking technologies.

5. How We Share Your Information

We do not sell customer information in exchange for money.

We may share necessary information with trusted third-party service providers that help operate our business, including:

  • Payment processors for secure transactions.

  • Shipping providers for order delivery.

  • Website and hosting providers for website operation.

  • Technology and support providers for maintaining business services.

  • Legal or regulatory authorities when required by applicable law.

We aim to share only the information reasonably necessary for these services.

Certain advertising or analytics technologies, if used, may be considered a sale or sharing of personal information under applicable privacy laws. Any such practices must be disclosed and relevant privacy choices provided as required.

6. Data Security

At Colossal Prints, protecting customer information is important.

We use reasonable administrative and technical safeguards, together with protections provided by our website and payment service providers, to help protect information against unauthorized access, loss, misuse, or disclosure.

However, no online platform or electronic storage method can guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete and manage customer orders

  • Maintain business and financial records

  • Provide customer support

  • Resolve disputes

  • Meet legal, tax, and regulatory obligations

Uploaded artwork and order-related information may be retained for these purposes and deleted when no longer needed, subject to applicable requirements.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to personal information we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of certain personal information.

  • Opt out of marketing communications.

  • Request information about how your personal data is used or disclosed.

Some requests may be subject to legal exceptions, identity verification, or record-retention obligations.

To submit a privacy-related request, contact us at Colossalprints@gmail.com.

9. Third-Party Websites

Our website may contain links to external websites or services.

Colossal Prints is not responsible for the privacy practices, security, or content of third-party websites.

We encourage customers to review the privacy policies of any external services they visit.

10. Children's Privacy

Our website and custom DTF printing services are not specifically directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

If you believe a child has submitted personal information to us, please contact us so we can review the situation and take appropriate action.

11. Email & Marketing Communications

If you subscribe to promotional emails or otherwise consent to receive marketing communications, we may send you information about DTF transfers, custom printing products, special offers, and business updates.

You may unsubscribe from promotional emails using the unsubscribe instructions included in those messages or by contacting us directly.

Transactional communications concerning existing orders may still be sent when necessary.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business operations, website technologies, legal requirements, or data-handling practices.

Any updates will be published on this page with a revised Last Updated date.

We encourage visitors to review this policy occasionally.

13. Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Colossal Prints

Location: Kuna, Idaho 83634, United States

Email: Colossalprints@gmail.com

Phone: +1 (208) 867-7417

Website: https://www.colossalprints.com

Colossal Prints — Big Ideas. Bold Prints.